Rigil Corporation

2017-023 Technical Writer

Location

Washington, DC

Type

Full Time

2017-023 Technical Writer

About Rigil

Rigil is an award-winning, woman-owned, 8(a) small disadvantaged business that specializes in technology consulting, strategy consulting and product development. We value teamwork and strive to build strong leaders.

Location

Washington, D.C.

Job type

Full time

Purpose

The Technical Writer will provide support to read and analyze highly technical materials and to create presentations of that information. 

Duties and responsibilities:

  • Composes information technology informational documents and computer user guides, to include Standard Operating Procedures (SOP’s).
  • Prepares flow charts, graphs and related explanatory materials that may be included in documents or online help systems.
  • Translates technical terminology into a narrative more easily understood by an audience that may lack a technical background.
  • Writes or drafts special reports, articles or related material on products of a technical or administratively complex nature based on consulting with developers and trainers, research, investigation, analysis and knowledge of complex or technical products.
  • Reads complex materials that convey scientific, technical, or legal information. Reads highly complicated charts, tables, graphs or diagrams. Applies information to complete complex tasks.
  • Observes production, developmental or experimental activities to determine operating procedure and detail.
  • Coordinates with others to establish priorities, develop work plans, activities and timelines to ensure project goals and deadlines are met.
  • Establishes and maintains ongoing working relationships with management, other employees, internal or external stakeholders and customers.
  • Contributes to group discussions and information sharing.
  • Performs other writing tasks such as writing text about the organization to support the organization’s strategies and goals relative to communications.
  • Reviews, proofreads or edits complex or technical writing of others.
  • Uses a variety of graphics software applications, tools and techniques to support the organization’s strategies and goals by designing graphic elements for web pages.
  • Tests newly developed or modified computer applications.
  • Communicates, explains, or defends complex ideas or information clearly to an audience to further their understanding of technical products.
  • Performs other related duties as assigned or requested.

Competencies, Knowledge and Skills:

  • Writing – Recognizes or uses correct English grammar, punctuation, and spelling; communicates information in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
  • Reading – Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
  • Self-Management – Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
  • Interpersonal Skills – Shows understanding, courtesy, tact, empathy, concern; develops & maintains relationships; may deal with people who are difficult, hostile, distressed; relates well to people from varied backgrounds and situations; is sensitive to individual differences.
  • Teamwork – Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
  • Oral Communication – Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Knowledge of the VERIS framework.
  • Knowledge of procedures for developing technical and operation support documentation.
  • Knowledge of performing scientific and/or technical research.
  • Knowledge of commercially available computer software packages in such areas as word processing, graphics and spreadsheets.
  • Knowledge of current publication, graphics, automated help tools and word processing software, hardware and techniques.
  • Knowledge of principles, methods, and tools for analyzing and developing test and evaluation procedures.
  • Knowledge of techniques utilized in formal presentations.
  • Skill in finding, gathering and collecting information or data.
  • Skill in writing documents intended for a variety of audiences.
  • Skill in the use of computers to generate graphics or familiarity with the processes used to create computer graphics for training or explanatory materials.
  • Ability to use logic to analyze or identify underlying principles, reasons, or facts associated with information or data to draw conclusions.
  • Ability to review and/or edit documents for accuracy and completeness.

Application instructions

To be considered for this position please visit www.rigil.com/careers and apply online.

Rigil is an equal opportunity employer

Rigil considers applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Rigil requires a Pre-Employment Background Investigation.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.rigil.com

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Company Website: www.rigil.com